Vinted Shoppers Share Frustration About Sizing Modifications
Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
The second-hand shopping app has altered its measurement guidelines for women's and children's garments failing to inform every member regarding the update.
Digital Channels Response
Numerous buyers and vendors have taken to social media claiming that product pages now present an altered size classification versus the original listing as a result of the reclassification.
The company said the updated approach better aligns with similar services.
They have suggested members to examine their items and adjust the sizing manually where appropriate, which has left users frustrated.
Measurement Approach Changes
Previously, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.
The revised method features a letter with a size spectrum such as S/UK 8-10.
In some cases, the size labels have been reassigned - for example a size L was previously a 12 but is now a UK 16-18.
Member Stories
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Another user, located in Scotland, stated items she posted on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"If buyers measuring 20-22 acquire them they may become frustrated," she said.
Necessary Adjustments
Charlotte Lunn, from Derby, said she had been left angered by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she explained.
Service Background
The service features exceeding 100 million shoppers, comprising 18 million UK members.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: last year, the platform withdrew an update concerning shipment methods after backlash from users.
